The platform enables users to connect to out-of-band computers that have crashed or are offline, capture screenshots and create flexible access permissions. Region Syddanmark, Network Embedded Technologies, Miami-Dade County Public Schools, Hankins & Anderson, Inc, GFI Group IncĭameWare Mini Remote Control is help desk software that facilitates screen sharing and session chat with end-users. Vendor works with businesses of all sizes and across multiple industries. Contact vendor directly for pricing details. Securely connect with remote Smart Card authenticationĮnforce two-factor authentication in security sensitive environments and government agencies.Product is available in multiple plans dependent upon the number of technicians. Remotely connect to systems that are powered-off or in a crashed state.Ĭhat with end-users during remote support sessionsĬhat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots.Ĭreate flexibile access permissions to remote computers based on roles in your organization.Ĭustomize and automatically deploy remote control agentsĮasily create and deploy custom MSI packages for the installation of the MRC Client Agent Service. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.Ĭonnect to out-of-band computers with Intel® AMT using KVM Remote control software for Windows, Mac OS X and Linux computers. Remotely control Windows®, Mac OS® X, and Linux® computers It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks.

MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today.

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